Property has never just been about houses for me. It's about people, trust and helping families make one of life's biggest decisions with confidence.
Propertymark Certified | Residential Sales
RICS | Professionalism & Ethics Certified

Property has been at the heart of my professional life for more than 20 years.
Throughout my career, I have helped homeowners, buyers and families navigate one of life's most significant decisions. During that time, I have learned that successful property transactions are about far more than marketing, viewings and negotiations. They are about people, trust and understanding what truly matters to each client.
I have built my reputation on providing honest advice, clear communication and a personal approach that puts clients first. I believe homeowners deserve more than simply having their property listed online. They deserve professional guidance, proactive support and the reassurance of knowing that someone is genuinely looking after their interests from start to finish.
Today, I work as a Residential Property Advisor serving Bury St Edmunds and West Suffolk, helping homeowners make informed decisions and achieve the best possible outcome when selling their home.
What makes my approach different is that I personally oversee every stage of the journey. From the initial market appraisal through to completion, clients work directly with me rather than being passed between departments or multiple negotiators. This ensures consistency, accountability and a highly personalised service throughout the moving process.
As a single father of three, I understand how important home is. I know that moving can be exciting, stressful, emotional and sometimes overwhelming. Whether you're upsizing, downsizing, relocating, managing a probate sale or simply planning your next chapter, I understand that every move has a story behind it.
My role is to help make that journey smoother.
I am passionate about combining traditional values of customer service with modern marketing strategies. Professional photography, videography, digital marketing and proactive sales progression all play an important role, but they are most effective when supported by experience, local knowledge and genuine care for the people involved.
I am also committed to maintaining the highest professional standards within the property industry. I hold the Propertymark Level 3 Technical Award in the Sale of Residential Property and am currently progressing towards AssocRICS status through the Royal Institution of Chartered Surveyors, reflecting my dedication to ongoing professional development and best practice.
Being based in Bury St Edmunds gives me a deep understanding of the local market and the communities that make West Suffolk such a desirable place to live. I take great pride in helping homeowners across the town and surrounding villages achieve their property goals.
When you choose me, you're choosing a personal service built on trust, communication and a commitment to delivering exceptional advice and support from beginning to end.
I look forward to helping you with your next move.
Professional Credentials
Propertymark Level 3 Qualified
Recognised qualification in the sale of residential property, demonstrating expertise in, valuation, marketing, negotiation and customer service.
RICS Professionalism & Ethics Certified
Successfully completed the Royal Institution of Chartered Surveyors Professionalism & Ethics programme, reinforcing a commitment to integrity, transparency and professional standards.
AssocRICS Candidate
Currently progressing towards Associate Membership of the Royal Institution of Chartered Surveyors in Real Estate Agency.
Selling your home is about more than just marketing. It's about having the right advice, a clear strategy and an experienced professional guiding you through every stage of the process.
Local market expertise — Over 20 years of experience across Bury St Edmunds and West Suffolk.
Strategic pricing — Accurate pricing designed to maximise interest and achieve the best possible outcome.
Professional marketing — High-quality photography, videography and targeted promotion to showcase your home at its best.
Proactive communication — Regular updates and clear advice so you're never left wondering what's happening next.
One point of contact — From market appraisal through to completion, I am your personal agent, seven days a week.


Whether you're wondering what your home might be worth, planning a move in the coming months or simply looking for honest property advice, I'm here to help.
With over 20 years of local property experience and a commitment to personal service, I'll provide clear guidance, realistic advice and a tailored strategy designed around your goals.
RICS Professionalism & Ethics Certified
Propertymark Certified in Residential Sales
Property Experience
Personal Service
Google Reviews
From Valuation to Completion

Value My Home Bury St Edmunds | Free Instant Valuation Report

Value My Home Bury St Edmunds | Free Instant Valuation Report
RICS Professionalism & Ethics Certified
Propertymark Certified in Residential Sales
01284 333 297
matthew.chapman@theagencyuk.com
Covering Bury St Edmunds & Surrounding Villages
Property Redress Scheme Member (PRS057665)
ICO Registered | Professional Indemnity & Public Liability Insured